Getting Wine to Patrons

"Great service!"

When we survey our patrons, that is the response we get. And we couldn’t be more pleased. “Great service” is our promise!

These words are music to our ears. People tell us our service is: personal, dependable, prompt, caring, and friendly.

The Personal touch: When patrons call, they get someone they know: Scott Hafner or Laurie Williams. Or Sandy Wilson or Michele Osborne, cousins who grew up just a few miles away. Sometimes Dick or Mary Hafner.

Dependable: Patrons count on us for their wine and wine gifts. They know we'll take care of all the details, delivering what they want, when and where they want it.

Prompt: No one beats Steve Miller for getting Hafner wine orders out on time. Orders can be shipped right away when you tell us it is urgent. Otherwise orders are shipped on Monday. We send a postcard with the ship date to remind you when the wine is coming or to give a “heads up” to gift recipients. And when necessary, we can track any shipment of Hafner wine. Also, we deliver many cases ourselves right to our patrons’ doors in northern California.

Caring: Wine is a great gift. We are honored that our patrons depend on our wine gifts to convey their deep feelings of affection, congratulations, and appreciation.

Friendly: We have fun working with our patrons. You know that if you've ever called us on the phone, e-mailed us, or visited the winery.

And there is more!

We add value to your purchase of wines from Hafner Vineyard with...

• Winemaker’s Notes on every Hafner wine you buy
• Handsome gift tags go with case orders for when you deliver your gifts of Hafner wine yourself
• Stylish handwritten notes with gifts we ship or deliver for you
• Precisely dated delivery for birthdays, anniversaries, etc.
• Cases delivered to vacation homes on specific dates

And much more…